FAQ

Frequently Asked Questions

Will it look too big on my head?

No. The crown is cut close and low, so the cap lays down instead of sitting tall and wide. That puffed-up shape is what most people picture when they imagine a flat cap looking wrong, and it comes from caps built with a deep crown and a stiff panel. This one isn't.

How do I know it'll fit?

The cap adjusts from 56 to 60 cm using a metal buckle and strap at the back. That covers most adult men. Measure around your head just above your ears with a soft tape, or wrap a piece of string around and measure it against a ruler.

If you're between sizes, the buckle gives you real adjustment — it isn't elastic that stretches out after a month.

Is it warm enough for winter?

Yes. It's cotton tweed with a quilted cotton lining, made for autumn and winter wear. It isn't a mesh or single-layer summer cap.

What colors does it come in?

Four: black, navy, coffee, and grey. Black and navy are the easiest to wear with anything. Coffee and grey read a little more casual.

If you can't decide, that's part of why the multi-cap options exist — most people end up wearing two.

How long does shipping take?

Orders ship within 2 business days. Delivery usually takes 3 to 7 days after that. Everything ships from within the US.

Can I return it?

Yes. Email us within 30 days of delivery and we'll send return instructions. Return shipping is the customer's responsibility.

How do I get in touch?

Email support@theivyco.us. We answer every message within 24 hours, Monday through Friday. If it's about an existing order, include your order number.